Privacy policy

Last Updated: July 7, 2026

TW365 GmbH ("we", "our", or "us") operates petnaryry.shop and respects the privacy of visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect
When you visit our store or place an order, we may collect:

Name

Billing and shipping address

Email address

Phone number

Payment information

Order details

Device and browsing information

2. How We Use Your Information
We use collected information to:

Process and fulfill orders.

Provide customer support.

Communicate order updates.

Improve our website and shopping experience.

Prevent fraud and unauthorized transactions.

Meet legal and regulatory requirements.

3. Payment Information
Payment transactions are securely processed through trusted third-party payment providers.

We do not store complete payment card information on our servers.

4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

Remember customer preferences.

Analyze website performance.

Improve product recommendations.

Provide relevant marketing communications.

You may manage cookie preferences through your browser settings.

5. Sharing of Information
We may share information with trusted service providers who assist with:

Payment processing.

Order fulfillment.

Shipping services.

Website hosting.

Marketing services.

These providers are authorized to use personal information only for providing requested services.

6. Data Protection Rights
Depending on applicable laws, you may have rights regarding your personal information, including:

Accessing your data.

Requesting corrections.

Requesting deletion.

Restricting processing.

To exercise your rights, please contact:

info@petnaryry.shop

7. Data Security
We use appropriate technical and organizational measures to help protect personal information against unauthorized access, misuse, or disclosure.